Mobile Banking FAQ – Germantown Trust & Savings Bank

How do I get the GTSB Mobile Banking App?

Mobile App For iPhone/iPad

Download the mobile banking app to your iPhone or iPad device in two ways. Click on the link below, or navigate to the iTunes or iPhone App Store™. Search for “GTSB” or “Germantown Trust & Savings Bank” and then install. Tap “FREE” to install the app.

Mobile App for Android

Download the mobile banking app to your Android device on the Android Market™ by searching for “GTSB” or “Germantown Trust & Savings Bank” and then install. Tap “FREE” to install the app.

How much does the Mobile App cost?

The GTSB mobile app is FREE to download. Although the mobile app is provided by GTSB free of charge, web access is needed to use the mobile banking app, and standard data rates may apply. Please check with your service provider for details.

Why am I not able to find the GTSB Mobile Banking app in my iPad App Store?

When searching for the GTSB app on an iPad, you will need to change the search settings to include iPhone apps as well.

Is the mobile banking app secure?

Germantown Trust & Savings Bank mobile banking services use the same high security standards as our online banking services.
Our App utilizes SSL Traffic up to 256-bit encryption for all information passed back and forth.
The RSA Key is a 2,048 bit key.
Our App does not save information to the device. (UserID may be saved if you choose.)
You are required to log in each time you access your account information or bill pay services through mobile banking. Mobile banking is available to existing online banking users only. All terms applicable to online banking apply to mobile banking as well.

What can I do through the mobile banking app?

Check account balances
View account history
Pay Bills (Mobile App users must be previously enrolled in bill pay with established payees to use this feature.)
Transfer funds
Find branch and ATM locations
Payment and Tip Calculators
And More…